At Shreedev Enterprises, we are committed to ensuring your complete satisfaction with our products. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging.
To initiate a return, please contact our customer service team at [email address or phone number] with your order number and details about the product you wish to return. We will respond promptly with instructions on how to proceed with the return.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If the item was received damaged or there was an error in your order, please contact us immediately. We will cover the cost of return shipping in such cases and ensure that you receive the correct or undamaged product as soon as possible.
Exceptions
Certain items cannot be returned. These include:
- Custom or personalized orders
- Items on sale or clearance
If you have any questions regarding our return and refund policy, please contact us at [email address or phone number]. We are here to help and ensure you have a positive experience with Shreedev Enterprises.